SCOTTS VALLEY — Rep. Anna Eshoo didn’t find out about Sutter Health’s decision to move urgent care services out of Scotts Valley from the health care provider or even confirmation from that provider in a Sentinel article earlier this month but from aggravated constituents.
“The entire community is upset about it, and with legitimacy,” Eshoo said this week. “Many (constituents) have been calling and emailing. I went right up to the top, to the president and CEO of Sutter Health (Sarah Krevans). I’m very familiar with Sutter Health. It is the major health care provider throughout my congressional district, not just in Santa Cruz.”
In her letter to Krevans, Eshoo wrote “with a great sense of urgency” for those who had already had a year from hell — San Lorenzo Valley residents.
“What stands out to me is that I don’t think they have driven through this area … if you actually live and drive there you know what traffic is (like), you know there’s a problem,” Eshoo told the Sentinel. “If you need urgent care, you can’t spend 45 minutes stuck in traffic to get to what they’re proposing. That says to me this proposal was made absent very important, practical information.”
Eshoo added that many constituents who endured the CZU Lightning Complex fire are seniors and disabled. Many of them do not own cars.
“I understand you plan to open new urgent care facilities in the City of Santa Cruz and while it might not seem very far away, it is an hour or more by car if you consider the congested beach traffic through this area and the current state of public transit impacted by the CZU fire,” she said.
Eshoo has not received a response from Krevans, but a notification that the letter was accepted. After the way she and her colleagues went to bat for providers such as Sutter Health to receive CARES Act and provider relief funding, Eshoo does not feel this is the proper way to do business.
“This is particularly galling to me. I’m not accepting that they’re going to do this,” Eshoo said. “There is an irony here that I recognized the great needs of this last year, with Sutter being provided over $700 million and now this announcement … that doesn’t square with me.”
Eshoo hopes, as indicated in her letter, that Sutter Health reverses the decision to move services as she feels it is an insult to the residents and their needs. But a Sutter Health representative indicated Wednesday that the same information is being distributed about the plans to shift urgent care and expand primary and pediatric care starting Aug. 30.
“We will continue to meet patient demand for time-sensitive care at the Scotts Valley Center by offering same day appointments, Monday through Friday, 8 a.m. to 5 p.m.,” the spokesperson said by email, offering the exact statement that was sent in June. “For night and weekend needs, patients and families have several nearby urgent and walk-in care options from which to choose, including the expanded services available at Westside Urgent Care, located just 6 miles from the Scotts Valley Center.”
Eshoo said she is ready to go fight for her community and its needs.
“I have much to talk about with Sutter and I look forward to their responding to me,” she said.
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